Our flight from Greenville, SC to Dallas arrived in time but we had been required to keep on being in the aircraft on tarmac for nearly ninety minutes producing lots of to skip connecting flights. AA screwed up yet again–no one happy with being addressed like cattle; you have never appreciated your customers.
I love AA but be sure to be sure they make certain things such as the amusement and also other items are comprehensively checked…..especially for the lengthy haul.
The 9/15/fifteen, it is going to get some time for being overlooked. Starting off with Yet another hold off within our flight, which theoretically would go away Orlando 19: 40h, and immediately after hours of delay, all over again on account of problems with the plane, the commander warned us that perhaps the aircraft would not acquire off as a consequence of attainable structural challenge While using the baggage doorway with the aircraft and also the door was opened to Anybody who desired to go away the plane.
making contact with a real man or woman at AA purchaser service is beside unachievable. The web site record a phone number, that is for cargo and that only references a Site that is no help in the least.
I flew AA back again from Boston by way of Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went perfectly and we arrived promptly. The pilot by no means the moment communicated with the travellers (the standard flight information most pilots do share as soon as we have been while in the air, which includes a welcome) as well as the Flight Attendants by no means informed us what gate we have been at when we landed. I had a brief connection time (which was presented when I made the reservations on the net), which I was in a position to make just after traversing the complete Charlotte airport. After i acquired into the gate I questioned the Ticket Agent after we can assume to land in Sarasota and was educated the crew experienced not however arrived. At NO time was an announcement built when the crew experienced arrived or when to anticipate to depart.
I did not have any baggage to examine! Why does AA Customer Service continue on to lie about causes the flight was overbooked? The ticket agent advised me the flight was overbooked.
The baggage service (which was not American airlines) identified as me at 2am to let me know they might be bringing my bag out to my dwelling!!!
We have already been frequent flyer shoppers for more than 30 years, and among the list of points of interest for us to carry on along with your services are classified as the perks you offer to us and the good service Now we have usually had in numerous outings with AA. On Jan 29 2015, I called AA en Español to generate preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Girl Ana Maria helped me with every one of the paper do the job and I did buy all the additional costs with my Town Charge card foe my partner and myself and Ana Maria explained to me which i will get confirmation on my e mail, and gave me around the cellphone our two locator records. Nicely, nowadays Once i termed once more due to the fact we did not get the information on my e mail, we have been knowledgeable to our surprise that only my spouse had reservation and there was nothing at all on record for myself!
I'd personally have never believed I might have stolen things from our luggage. At this second I'm pretty upset concerning how your staff within the airport in Cancun went by way of my luggage and stole 2 bank cards and made use of them. I'm having to wait to work with our accounts for that reason for more then every week. I also obtained a phone yesterday from my town library concerning a person who called them to ask me if I'd lost things.
Good afternoon this is my 2nd knowledge with AA. The same time last I went thru exactly the same predicament with my luggage.
I attempted contacting AA for restitution and acquired a “form letter†apologizing for my encounter.
At check in for flight 2356 my bag was considered by personnel as oversized. Placed in sizing Test & was 1 inch to tall . My gripe- my spouse with similar bag wasn't ( diff color) requested to measurement Look at. noticed several of course too tall luggage previous Verify pt. your getting rid of $.
In April 2014 I was specified a voucher for assisting with top article the ill affected person on amongst yur flights. However because of some unexpected instances I have not been able to benefit from the voucher.
The thing is a carefully linked example of this with American Airways. I lately took a visit and so they hardly ever obtained me to my vacation spot.